Allergies-Store Policies

CHANGES TO THE POLICIES

We may revise and update these POLICIES from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the products thereafter. Your continued use of the Website following the posting of revised Terms of Use means that you accept and agree to the policy changes. You are expected to check this page from time to time so you are aware of any changes, as they are binding on you.

DISCLAIMER

Your use of the Mama’s Herb products also subject to the Company’s Disclaimer. All products are not evaluated by the FDA and not intended to diagnose, treat, cure, or prevent any disease. As always please contact your physician for medical advice and prescriptions. Natural organic formulations tend to change color over time, but the product efficiency remains unchanged. Keep the products away from direct sunlight and store below 30ºC. Avoid direct contact with eyes. Before the first usage, do a patch test at least 48 hours prior usage, Contact your physician in case of accidental ingestion.

WARNING

Mama's Herb is aware that although its products provide an all-round cleansing from nature's own, there are some people who have allergies to some ingredients. It is therefore vital that you read the ingredients in our products. If you are on medication, pregnant or nursing then Mama's Herb recommends that you consult with a qualified healthcare practitioner before using herbal products.

Mama's Herb purpose is to provide you with information that may help attain optimal health. Nothing on our website is meant as a prescription or serves as medical advice. Never combine prescription drugs with our herbs, always take at least 2-3 hours apart. You should talk with your holistic physician before making any changes in your daily lifestyle habits, especially if you have physical problems or are taking medications of any kind.

 NO UNLAWFUL OR PROHIBITED USE AND INTELLECTUAL PROPERTY

You are granted a non-exclusive, non-transferable, revocable license to access and use the Website and the products available to buy from the Website strictly in accordance with these policies.

As a condition of your use of the Website, you warrant to the Company that you will not use the Website or any of the products available to buy from the Website for any purpose that is unlawful or prohibited by these Terms. You may not use the products from the Website in any manner that could damage, disable, overburden, or interfere with any other party’s use.
All content and products included on the website, such as text, graphics, logos, images, is the property of the Company or its suppliers and protected by copyright and other laws that protect intellectual property and proprietary rights. You agree to observe and abide by all copyright and other proprietary notices, legends or other restrictions contained in any such content and will not make any changes thereto.
The Company products are not for resale. You will use products solely for your individual use, and will make no other use of the products without the express written permission of the Company and the copyright owner. You agree that you do not acquire any ownership rights in any product. We do not grant you any licenses, express or implied, to the intellectual property of the Company or our licensors except as expressly authorized by these policies.
The Website name, logo, slogan, and all related names, logos, product and service names, designs, and slogans are trademarks of the Company or its affiliates or licensors. You must not use such marks without the prior written permission of the Company.

Payment

Customers are required to pay for their products at the time of purchase. All funds must be in US dollars. All international orders, customers are responsible for currency exchange rates. We may not be able to process your order, if your payment fails. All products and materials within the order will always remain the property of the business and are not to be reproduced or distributed.
Mama’s Herb is not liable for any late payment fees or reclaimed failed payments by the banks. The Mama’s Herb does not accept payment in the form of cheques. We accept credits/debit cards with Visa, Mastercard, Discover and American Express, PayPal. U.S Postal Money Order can be used but must be discussed before ordering with our team at Rosalee@mamas-herb.com. For buyers making their payment through PayPal, it is your responsibility to ensure your bank card details are correct and up to date, to do this you can follow the steps on the PayPal site here. Should you cancel your order with Mama’s herb, it is your responsibility to ensure your one-time payment is cancelled with PayPal directly to save any future payments being taken by PayPal, you can do this with PayPal here. Please make yourself aware of PayPal’s Privacy Policy if this is your chosen payment gateway for your purchase.

Cancellation Policy and Refunds Policy

You may cancel your purchase at any time by emailing our support team on Rosalee@mamas-herb.com within 24 hours of purchase.
Due to the nature of our products, We CAN NOT accept returns or exchange. We trust and believe in our products that our customers will be satisfied with Mama’s Herb Natural experience. For any reason you have a problem or not satisfied please contact us and we will work together to ensure your satisfaction.
Mama's Herb is not responsible for any lost or stolen packages once it leaves the warehouse. We will not replace or issue any refunds. Any replaced orders, the customer will be responsible for shipping costs. Any damaged packages or products received must show pictures of items within 10 days of ship date. Send to Rosalee@mamas-herb.com

SHIPPING & HANDLING

3-5 business days - Priority
5-7 business days – Domestic
10-15 business days – International Next day shipping available contact me for pricing info@mamas-herb.com

We do our best to meet shipping estimate times, however we cannot guarantee them. For shipments which do not qualify for free Standard shipping, shipping costs will be calculated based on order total.

PLEASE NOTE:

All purchases are subject to bank authorization prior to processing. Only authorized purchases will be processed and shipped.
The declaration number for international shipping will be provided to customers once items are shipped. Please be aware that Mama's Herb is not responsible and is unable to track international packages once shipped. Any additional FEES required must be paid by the purchaser. If customers have any question regarding their orders, please reach out to your local post office, custom or the international inquiry centre at 800-222-1811.

USPS priority first class mail will receive a tracking number upon purchase.
Some items sold by Mama’s Herb may require special handling as specified by local regulations governing the transport of these items. The method of shipment for these items is dictated by these regulations. At Mama’s herb, we comply with these regulations therefore the shipment of some products to certain locations may not be possible. If this affects your order, we regret any inconvenience and thank you for your understanding. If you wish to provide a physical address in the United States to which we can deliver, we will be happy to ship your full order.